Notion AI

Free Tier Ratings

Last Reviewed: 2026-03-23

Notion is excellent for documentation structure and organization, but AI assistance ends after the limited trial.

Good for organizing training materials and wikis. AI trial insufficient for content creation.

Notion's structure and databases are good for event planning. AI assistance too limited.

Never

Customer data is NOT used to train Notion's models or subprocessor models. Contractual agreements with OpenAI, Anthropic, and other AI subprocessors prohibit training on customer data. This applies at all tiers.

Not needed (training); Yes (advertising)

No opt-out needed for AI training — it is off by default. For advertising data sharing, use the 'Do Not Sell or Share My Info' link in the Notion website footer. An opt-in AI LEAP Program allows voluntary data sharing for model improvement.

Possible

Notion employees may access content for support, safety, and abuse monitoring purposes. No end-to-end encryption means Notion holds decryption keys.

30 days (LLM)

Standard retention. LLM providers may retain prompts and responses up to 30 days during the AI trial period. Page content deleted from workspace can be restored within 30 days; after 30 days, deleted and unrecoverable.

Enterprise grade

SOC 2 Type 2, ISO 27001, ISO 27701. AES-256 encryption at rest. TLS 1.2+ in transit. All AI features included in SOC 2 and ISO 27001 scope.

⚠️ Notion AI Add-on NOT covered by HIPAA BAA

CRITICAL: Even when Notion Enterprise has a BAA, Beta Services and some AI features are explicitly EXCLUDED from HIPAA coverage. Healthcare nonprofits must verify which AI features are in-scope under their specific BAA before using Notion AI for PHI. Enable HIPAA compliance via Settings → Workspace settings → HIPAA compliance.

AI Requires Business Plan (Limited Trial on Free/Plus)

As of May 2025, new Free and Plus users receive only a limited AI trial (unspecified number of responses). Full AI — including Notion Agent, AI Meeting Notes, Enterprise Search, and multi-model support (GPT-5.4, Claude, Gemini) — requires Business ($20/user/month) or Enterprise.

Nonprofit Discount Doesn't Include AI

CRITICAL: The 50% nonprofit discount only applies to the Plus plan, which does NOT include full AI. Nonprofits needing AI must pay full Business price ($20/user/month). This is a major gap in nonprofit value.

Nonprofit Discount Now Global (25+ Countries)

As of February 2026, Notion for Nonprofits expanded globally to 25+ countries including Australia, Canada, UK, Germany, France, Japan, Brazil, and more. Previously perceived as US-only, the program now uses TechSoup's global network. Organizations in unsupported countries can contact [email protected].

AI Agents Are Powerful (Business and Enterprise)

Notion Agent can work autonomously on multi-step tasks — building forms, creating databases, searching company knowledge. Custom Agents automate recurring workflows like answering Slack questions and routing tasks. New March 2026: Custom AI skills for team-wide repeatable commands. Image generation with AI now available.

Zero LLM Retention Only on Enterprise

Business plan has 30-day LLM provider data retention. Only Enterprise gets zero-retention APIs (data deleted immediately after processing). For sensitive nonprofit data — donor records, health information, financial data — this matters significantly.

No Training on Customer Data

Unlike many tools, Notion does NOT train on customer data at ANY tier. All AI subprocessors (OpenAI, Anthropic, etc.) have contractual agreements prohibiting training on customer data. An opt-in AI LEAP Program allows voluntary participation in model improvement.

Common Sense Media Warning Rating

Common Sense Media rates Notion as Warning (updated from prior Fail). Notion shares identifiers, internet activity, and geolocation with advertising partners for targeted marketing of its own services, and may sell/share this data. This does not affect your workspace content privacy, but is a governance flag for organizations with strict data policies.

2026-03-20

Custom AI skills launched: Turn any repetitive AI task into a team-accessible command via text selection or @mention. Available on Business and Enterprise. Image generation with AI added (covers, charts, diagrams). GPT-5.4 now in Notion's model picker. Salesforce connector for Enterprise Search. New consent controls for AI Meeting Notes (workspace owners can enforce audio consent policies).

2026-02-10

Notion for Nonprofits expanded globally to 25+ countries. Eligible organizations worldwide can now get 50% off Plus plan via TechSoup's global network, not just US-based 501(c)(3)s.

2026-01-20

Notion 3.2: Mobile AI Agent launched (full desktop capabilities on phone). New AI models available: GPT-5.2, Claude Opus 4.5, Gemini 3, plus Auto mode. AI usage analytics for Enterprise admins. Notion MCP improvements: audit logging for MCP tool usage and enterprise admin allowlisting.

2025-12-17

Notion 3.1 updates: Agent can analyze page comments, calendars, private Slack messages, and CSVs. AI Meeting Notes now link takeaways to transcript moments.

2025-11-17

Calendar integration for AI (Google and Notion Calendars). Slack AI Connector supports private channels and DMs. Map view in databases.

2025-09-18

Notion 3.0 launched with AI Agents. Agents can work autonomously for 20+ minutes on multi-step tasks. MCP integrations with Lovable, Perplexity, Mistral, HubSpot.

2025-04-10

Privacy Policy updated effective April 10, 2025. Key clarification: Notion explicitly discloses sharing of identifiers, internet activity, and inferences with advertising partners for marketing of its own services ('Do Not Sell or Share My Info' opt-out available via website footer).

2025-05-13

Pricing restructured: AI bundled into Business/Enterprise only. Plus plan loses full AI access for new users (limited trial only). Existing AI add-on subscribers grandfathered. Business plan now includes Notion Agent, AI Meeting Notes, Enterprise Search as core features.

Best for

Teams already using Notion as their primary workspace who need AI deeply integrated with docs, databases, and workflows. Notion Agent and Custom Agents (Business/Enterprise) are powerful for automation. March 2026 additions include image generation, custom AI skills, and Salesforce connector.

For organizations with 5+ staff

At $20/user/month for Business (no nonprofit discount), a 10-person team pays $2,400/year for full AI. Compare to Claude Pro at $20/user/month (75% nonprofit discount = ~$5/user/month). If your team already lives in Notion and needs workspace + AI integration, Business makes sense. Otherwise, consider pairing Notion Plus (nonprofit-discounted) with a separate AI tool.

For organizations with fewer than 5 staff

Notion Plus at ~$5/user/month (with 50% nonprofit discount) is good value for workspace organization. But it provides only limited AI trial. For small teams needing AI, adding Business at full price is expensive. Consider Claude (75% off) or Gemini for AI, and use Notion Plus just for the workspace.

For health data or vulnerable populations

Enterprise only for HIPAA-covered use cases. Business plan has 30-day LLM retention — not appropriate for PHI. Enterprise has zero LLM retention and HIPAA BAA, but verify which AI features are in-scope under the BAA. Beta services are explicitly excluded from HIPAA coverage.