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    Wordly.ai

    by Wordly, Inc.
    AI Live Translation
    Contact sales

    Starter Tier Ratings

    8Safe
    2Caution
    0Risk

    Last Reviewed: 2026-07-14

    10 hours (annual). Entry-level package, online purchase available.

    Quick Take

    The leading AI-powered live translation and captioning platform for meetings and events. Strong security with SOC 2 Type II and ISO 27001 certification. Explicit commitment to never train on customer data. As of mid-2026, Wordly's security page explicitly states support for HIPAA-regulated workflows and BAA availability, though alignment still depends on use case and configuration — verify specifics before processing PHI. New Workspaces and Subtitles App features extend translation to daily enterprise workflows and production/broadcast use. 10% nonprofit/NGO discount is modest but AI vs. human interpreter savings are substantial.

    Ratings by Use Case

    How safe is this tool for your specific work? (Showing Starter tier)

    Conference/event translation

    Safe

    SOC 2 Type II and ISO 27001 certified. No data used for training. Ideal use case.

    Meeting translation

    Safe

    Real-time translation with strong privacy protections.

    Webinar translation

    Safe

    Scales to thousands of attendees. No attendee data collection required.

    Accessibility captioning

    Safe

    Live captioning meets ADA requirements. VPAT available.

    Training translation

    Safe

    Custom glossaries available for industry terminology.

    Government language access

    Safe

    Helps meet language access compliance requirements.

    Nonprofit multilingual outreach

    Safe

    Cost-effective multilingual access. 10% nonprofit discount on Pro+.

    Religious services translation

    Safe

    Supports houses of worship use case.

    Healthcare translation

    Safe with Precautions

    Wordly's security page now states it supports HIPAA-regulated workflows and may enter into a BAA, but explicitly notes alignment 'depends on the specific use case, product configuration, and applicable operational controls.' Confirm BAA availability and scope for this specific tier before use.

    Safe if you confirm with Wordly sales that a BAA is available and appropriate safeguards are configured for this specific use case and tier before processing PHI

    Legal proceedings translation

    Safe with Precautions

    AI translation may not match human interpreters for nuanced legal content. Real-time with no pre-review.

    Safe if you non-critical legal content only; use human interpreters for depositions

    Policy Snapshot

    As of 2026-07-14
    Data Training

    No, never

    Wordly does not use data from customer meetings and events to train speech recognition and translation models. This is part of the Trusted AI Translation Framework.

    Opt-Out

    Not needed

    Training is prohibited by default as part of Trusted AI Translation Framework.

    Human Review

    Never

    100% AI-powered with no human interpreters involved. Audio and transcripts are not reviewed by Wordly staff.

    Retention

    Account duration

    Account information retained as long as account is active. Personal data deleted upon request. Usage/transaction data retained for accounting purposes per Privacy Policy (last updated October 25, 2025; unchanged as of July 2026).

    Security

    SOC 2 Type II, ISO 27001

    SOC 2 Type II audited by Prescient Assurance. ISO/IEC 27001:2022 certified (announced February 2026). Encryption at rest and in transit. TLS 1.2+. AWS and GCP infrastructure.

    Privacy protections are identical across all tiers; tiers differ only by hours and features

    All six tiers (Starter through Enterprise) share the same no-training policy and SOC 2 Type II + ISO 27001 security certifications. Key feature upgrades appear at Pro+ (transcript translation, voice transcripts, summaries) and Enterprise (SSO, configurable data storage, Workspaces). The nonprofit 10% discount applies to Pro and above. HIPAA/BAA support is now documented at the platform level, but availability and terms should be confirmed per tier and use case with Wordly sales.

    Choose tier based on annual hours needed. Nonprofits should target Pro (25 hrs) or higher to access the 10% discount. Healthcare-adjacent organizations should confirm BAA terms with sales regardless of tier.

    Key Distinctions

    Never trains on customer data

    Explicit Trusted AI Translation Framework commitment: Wordly does not use data from customer meetings and events to train AI models. This is one of the clearest AI training policies in the market and applies uniformly to all tiers.

    ISO 27001 certified (February 2026)

    Wordly achieved ISO/IEC 27001:2022 certification in February 2026, adding to its existing SOC 2 Type II compliance. Together these certifications provide strong independent assurance of security controls — ISO 27001 governs the security management framework and SOC 2 validates operational compliance.

    HIPAA/BAA support now documented (conditional)

    As of this review, Wordly's Security page explicitly states it supports HIPAA-regulated workflows and may enter into a Business Associate Agreement (BAA) where PHI is in scope. This is a meaningful update from prior reviews, which found no public HIPAA language. However, Wordly itself states that 'HIPAA alignment depends on the specific use case, product configuration, and applicable operational controls' — so healthcare organizations must still confirm BAA availability and scope directly with Wordly sales before processing PHI, especially on lower tiers.

    No attendee friction

    Attendees don't need accounts, downloads, or personal information to use translation. Access via web browser, QR code, or URL. Reduces barriers to participation.

    Workspaces for everyday enterprise use (2026)

    The Workspaces feature (launched February 2026) extends Wordly beyond one-off events into daily enterprise workflows: town halls, training, standups, and team meetings. Organizations can share sessions, glossaries, and transcripts across departments with SSO governance.

    Wordly Subtitles App for production teams (March 2026)

    A new companion tool lets AV and production teams overlay live captions and subtitles directly onto presentations, video streams, and broadcasts, with broadcast-ready formats (lower/upper thirds, high-contrast captions, green screen compositing) and integration with tools like OBS and video switchers.

    Massive cost savings vs interpreters

    While the 10% nonprofit discount is modest, AI translation costs a fraction of human interpreters ($200–500+/hour per language). Makes multilingual events accessible for smaller organizations. Wordly claims 50%+ savings over human interpreters.

    Recent Changes

    2026-07

    Wordly's Security page now explicitly documents support for HIPAA-regulated workflows and potential Business Associate Agreements (BAAs) where PHI is in scope, noting that alignment depends on use case, configuration, and operational controls. This is a change from prior public documentation, which did not address HIPAA.

    2026-05

    Wordly announced surpassing 1 billion minutes of live AI translation and captioning (150 billion spoken words), with 6 million users, 5,000 customer organizations, across 120 countries.

    2026-03

    Wordly Subtitles Application launched: allows production/AV teams to overlay live captions and subtitles directly onto presentations, video streams, and broadcasts, with broadcast-ready output formats and integration with tools like OBS.

    2026-03

    Enhanced Microsoft Teams integration launched: single browser link delivers live AI-translated captions alongside Teams video for everyday enterprise meetings without installs, including optional glossaries for terminology consistency.

    2026-02

    New Wordly brand identity unveiled: updated logo, redesigned website, and enterprise-class visual identity, positioned as reflecting Wordly's growth into 'the global standard for live AI-powered translation and captions.'

    2026-02

    ISO/IEC 27001:2022 certification achieved, adding internationally recognized ISMS certification to existing SOC 2 Type II compliance.

    2026-02

    Workspaces feature launched: extends AI translation from events to daily enterprise operations, enabling shared team management of sessions, glossaries, and transcripts with SSO governance.

    2026-01

    Mobile app enhanced with background audio, battery-saving screen lock, instant language search, push-to-talk for speakers, and automatic language detection for attendees.

    2025-11

    Voice Transcripts feature launched: enables organizations to take translated voice output and produce multilingual dubbed video content without post-production expertise.

    2025-10

    Privacy Policy updated (last updated October 25, 2025): added explicit EU-US and Swiss-US Data Privacy Framework compliance language and GDPR data subject rights section. Still the current version as of July 2026.

    Bottom Line

    For organizations with 5+ staff

    Contact Wordly sales for Pro package (25+ hours) with 10% nonprofit/NGO discount. SOC 2 Type II and ISO 27001 certified with explicit no-training policy. The Workspaces and Subtitles App features make it practical to deploy translation beyond annual conferences into ongoing team operations and production workflows. Good value vs human interpreters.

    For organizations with fewer than 5 staff

    Starter package (10 hours) available for smaller organizations and can be purchased online. Nonprofit discount only applies to Pro (25 hours) and above. Consider whether translation needs justify the investment; the Starter tier still provides full privacy protections and ISO 27001 security.

    For health data or vulnerable populations

    As of this review, Wordly's Security page states it supports HIPAA-regulated workflows and may execute a BAA where PHI is in scope — a meaningful improvement over prior documentation. However, Wordly itself states that HIPAA alignment 'depends on the specific use case, product configuration, and applicable operational controls,' so this is not a blanket guarantee. Healthcare organizations should still confirm exact BAA terms, scope, and tier eligibility directly with Wordly sales before processing any PHI in translated meetings, and should not assume compliance based on SOC 2 or ISO 27001 alone.

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